Job Title:  Waste Services Co-ordinator       

Department: Managed Contract Team

Head Office Based position - Aston Clinton, Aylesbury HP22 5EZ

Responsible to:  Service Manager

Job Summary:

key tasks, resposibilities, authorities and accountability

  • You will be expected to carry out all duties within the Service Department & be flexible in your approach to those duties. You must be able to prioritise your workload, demonstrate effective communication and act as a team player.
  • You will be responsible for scheduling tanker suppliers to remove waste sludge from our customer’s Waste Water Treatment Plants
  • Ensure that once all tankering works have been completed, that all job sheets are closed on our database, and invoices are raised & sent out to customers
  • Maintaining and updating both service and tankering schedule calendars as required
  • To take customer enquiries in a professional manner either by phone, e-mail or letter and resolve or follow up as appropriate
  • To manage customer complaints as per company procedure
  • To ensure that all relevant administration is kept up to date and recorded where applicable
  • Develop and monitor Key Performance Indicators with sub-contractors

Attributes Required

  • Attention to detail
  • Excellent communication skills
  • Organised and methodical
  • Able to prioritise own work load.

If you are interesting in hearing more about this position then please email Natasha at: